The Wakefield Company - Making It Happen

Team Bios

Terry Wakefield - Chief Executive Officer


Sheila Bernhardt - Managing Director & Chief Process Architect

Sheila has more than 25 years of experience as a leader of process design, improvement and deployment in the mortgage, service and manufacturing industries. Sheila joined The Wakefield Company in March of 2004 and has used TWC process architecture tools to design more than 30 optimized loan production environments.

Sheila is a certified Six Sigma Blackbelt and Lean Master. She has held a variety of management positions for companies such as Rockwell International, Honeywell, Textron and Pacific Scientific. During her career, she has demonstrated her outstanding contributions to company growth and profitability in areas of Supply Chain Management, Operations, Customer Service and Inventory Management. She has trained and mentored Greenbelts, Lean Leaders and Business Leaders in various process improvement methodologies. Additionally, Sheila is an adjunct instructor who teaches organization and leadership courses at Marquette University.

Sheila graduated magna cum laude from Marquette University with a Bachelor of Science degree in Organization and Leadership and a Master of Arts degree in Leadership Studies. While attending Marquette, Sheila received the St Ignatius award for Scholarship, Loyalty and Service, the highest honor awarded by Jesuit Universities. She also received formal training from such institutions as Six Sigma Academy, JC Institute of Technology, the University of Minnesota and Flow Vision. In 2012, Sheila received the Leadership Excellence Award from Marquette University.

Michael P. Merrick, Ph.D. - Managing Director & Chief Technology Officer

Mike has extensive experience in helping companies understand and apply technologies for Complex Event Processing, Workflow and Business Process Management, Service Oriented Architecture and Event Driven Architecture in relation to the integration of disparate systems and applications such as enterprise resource planning, point-of-sale, procurement and existing legacy data stores. Most recently, Mike served as a Staff Solutions Consultant at TIBCO Software where he focused on creating composite applications from existing assets that optimized process efficiency, empowered knowledge workers and created powerful relationship management platforms. Prior to TIBCO, Mike served as a Systems Analyst and Architect at Cable and Wireless USA. Mike has also held research positions at Pacific Sierra Research and the National Institutes of Health.

Mike graduated magna cum laude with a Bachelor of Arts in Biology from Temple University. He earned a Doctorate of Philosophy in Theoretical Chemistry and a minor in Biochemistry from the University of Cincinnati in 1996. Mike served in the US Navy from 1990 to 1996. He attended the Navy Nuclear Power School and received the Navy Achievement Medal. Mike has published numerous articles on diverse topics including electrostatic computations, density functional theory and computer simulation.


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